Terms & Conditions

Terms and Conditions

Effective Date: 20 May 2025

These terms and conditions outline the basis on which Dr. Bharathi Rajasridhar, Plastic Surgeon, provides services to patients. Please read them carefully before booking any treatment.

1. Appointments and Cancellations

• All treatments are administered by Dr. Bharathi Rajasridhar, a qualified plastic surgeon, in accordance with established clinical protocols.
• To cancel or reschedule an appointment, please contact us at 9361228737 at least 24 hours in advance.
• Failure to do so may result in:
  • Forfeiture of your treatment session
  • Loss of any deposit or discounted offer associated with the appointment
• Please arrive 20 minutes early to complete any necessary documentation.
• In rare cases where we must cancel or postpone your appointment, we will notify you at the earliest possible time.

2. Personal Information Collected

We may collect the following information:

• Full name, age, gender
• Contact details (email, phone number)
• Message or inquiry details submitted through the website or during consultation

3. Communications (Email, SMS, Phone)

• We may contact you with health-related updates, appointment reminders, and promotional offers via email, SMS, or phone calls.
• By submitting your contact information through our website or forms, you consent to be contacted through these modes.
• Dr. Bharathi Rajasridhar’s clinic is not liable for any loss of privacy or information resulting from incorrect contact details provided by the patient.
• A trusted third-party vendor may manage these communications, but your information will not be shared beyond these intended purposes.

4. Call and IP Logs

• We maintain secure call and IP logs to enhance our services and for internal analysis.
• These logs are accessed only on a need-to-know basis by authorized personnel and are protected with appropriate security measures.

5. Courses and Treatment Plans

• Booking a treatment plan implies commitment to completing the full course.
• Refunds are not issued if a patient changes their mind.

6. Treatment Suitability

• All treatments are subject to a professional assessment of suitability.
• You have full rights to choose the treatment of choice based on the options provided by the doctor as patient privilege.
• Similarly, Dr. Bharathi Rajasridhar has the right to refuse to provide any elective treatment and choose her patients as it’s her professional privilege.

7. Liability

• The clinic shall not be liable for any economic or indirect loss resulting from services provided.
• Patients must disclose all relevant medical history before any treatment. We are not responsible for any adverse outcomes due to withheld information.
• Patients must follow all post-treatment care instructions provided.
• These terms do not exclude liability in the case of death or personal injury caused by the clinic’s negligence.

8. Complaints

• We are committed to providing compassionate and high-quality care.
• Complaints may be submitted in person, by phone, or in writing. Assistance will be provided if required.

9. Return, Refund, and Cancellation Policy

• No returns, refunds, or cancellations are accepted under any circumstances unless stated otherwise in exceptional situations.

Contact

For queries, please contact us at: aestheticstudiochennai@gmail.com